Customer reviews of Mainline UK

By Mark H on 13 November 2018 | Verified purchase

5 star service will never go anywhere else for a car .

By Leanne J on 11 November 2018 | Verified purchase

Great staff, very friendly and understanding.Overall a great experience.

By Lisa F on 07 October 2018 | Verified purchase

Free to browse without feeling pressurised to buy. Very helpful sales people. A very straight forward, no fuss purchase from professionals. I’d definitely recommend to family and friends.

By Carol P on 29 September 2018 | Verified purchase

excellent we have dealings with the garage a few times now happy every time

By Colin I on 28 September 2018 | Verified purchase

Very helpfull staff not to pushy while I was browsing there cars but very atentive once I needed some assistance

By Colin C on 26 September 2018 | Verified purchase

Customer service was exeptional and really fast process great bunch of guys would definitely reccomend this garage to anyone. Thanks again.

By Ben D on 15 September 2018 | Verified purchase

I recently purchased my family car from Mainline. The experience was first class from the moment they answered my initial call- no flannel- just a nice friendly honest manner. On arrival for my test drive appointment the car was ready, I was met with a warm welcome and a nice cup of coffee. The salesman had a lovely pressure free personality and provided the info I needed and answered the questions well and found out the answers for some of my tricky obscure questions (and I had a few). Anyway- after the drive they offered a good deal without that awful “going to see the manager” rubbish. I collected the car 3 days later with 12 months MOT and a good valet. Great! On collection the owner popped over to thank me for the business and gave me some assurance of help if I need anything and it turned out that the owner and sales exec had over 30 years experience with Audi and BMW. I wasn’t surprised. Overall- extremely happy with Mainline and I can’t recommend them enough.

By Terry M on 13 September 2018 | Verified purchase

Salesman was very helpful but not pushy. I bought a great car and when I had a minor concern it was handled quickly, great customer service. I would recommend buying a car from this company.

By Atif H on 12 September 2018 | Verified purchase

Lovely bunch of guys family run business what a great service I bought a mercedes from these guys I received a 5* service from the minute I entered there premises I will definatly buy my cars from these guys again and would recommend anyone looking for a car to try this dealer first ,, thankyou the 3 guys I dealt with and also a big thankyou for your hospitality to dad

By Martin B on 12 September 2018 | Verified purchase

After having had a terrible ordeal with a very well known car dealship , a friend of mine advised Mainline. Guess what they ticked all the boxes and much more . This is what you should expect when purchasing or browsing any establishment Greet customers with a smile. Make time for the customer. Make the customers feel important.Apologize when things go wrong. Give customers more than they expect. Listen to the customer and don't push them into buying . These guys made me feel comfortable and not at all your average car dealer sales man that are all over you like a bad rash. Plus also here they dont speak to you like they are reading from a script. No nonsense here , no hidden costs , no administration fee. Thanks again chaps, keep up the good work and trust me i will be recommending you . Cheers Martin